**Please note that we are taking extra precautions to protect the health and safety of both you and our associates. As the situation continues to evolve, we will continue to ensure our practices align with the guidance provided by health and government organizations. We’re all in this together. Thank you for being a part of the Academia Couture Family!
Academia Couture wants you to be thrilled with your purchase. You can return your unworn merchandise within 15 days of the ship date for an exchange or full refund of the purchase price (excludes shipping & handling charges). Since each order is custom made by adding the school logo, we reserve the right to refuse return if it cannot be resold to another client.
In order for returns/exchanges to be honored please make sure the items are unused/unwashed, have their tags on and in their original packaging, if any. Customer is responsible for shipping costs associated with returns and product exchanges.
To request return/exchange, email firstname.lastname@example.org and provide order number on Subject Line. We will respond within 24 hours.
Custom Decorated orders:
We cannot accept returns or exchanges of custom decorated products unless the product or the decoration is defective. Custom orders are final.
If workmanship is defective or garment has a manufacturer defect, we will replace with a new decorated garment. Damaged garment must be returned to us for proper credit
Contact Us for more information or questions or call customer service 786-521-2600.